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Lansbury Road, Broadfield, Crawley, West Sussex, RH11 9JATel: 01293 583320
From the 3rd December 2018 we will only accept prescription requests from you or your carer. Pharmacies will no longer be able to do this for you.
What do you need to do?
1. Order online through our website (after registration)
2. Visit the practice and order in person
3. Post your repeat prescription request to us.
4. Email us your request at email@example.com
Ordering your repeat prescriptions is easy. You can let us know which items you need by handing in the retained part of your last prescription marking the items you need – this is the easiest option for you and us!
If you do not have this slip of paper we can accept a written note delivered to the surgery either by hand or post.
We also offer the facility to order repeat prescriptions online via the link at the top of this page. Please note you will need to obtain login details before you can use this service and also be required to show photo ID.
Alternatively, you can send your request via email to firstname.lastname@example.org. Please include your name, date of birth and the first line of your address. Please note we still request 72 hours for emailed requests. Additionally, health concerns and queries will not be dealt with you must consult via triage.
Please note that we do not take requests over the phone unless you are over 75 years old, housebound or disabled.
To help you further we can arrange for the completed repeat prescription to be delivered direct to your nominated pharmacy so you can collect your medicine(s) quickly. We have arrangements for this service with the following pharmacies:
One last note to be aware of is that if you request medication that is not prescribed to you on a regular basis the doctor may request to see you before issuing a prescriptions – we will contact you if this is the case.
Patients on repeat medication will be asked to see or have a telephone review with a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. ase ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Patients are now able to have their prescriptions sent electronically to a pharmacy of their choice. This means that there will be no need for a paper prescription.
For more information or to nominate a pharmacy, please ask reception.
Electronic prescriptions help save the NHS money, and will be a more efficient, faster and more secure prescription service.
You will still request and receive your prescriptions in the same way as you do now. But from now, you have 2 choices:
As always, you can change or cancel your choice of dispenser at any time, please just get in contact with us before you order your next prescription (Please allow time for this update to take place to avoid your next prescription being sent to the wrong place).
If you have been unwell for 7 days or less you should complete a Self Certification form yourself. You can download the Self Certification form using the link below. Please print it, fill it in and hand it in directly to your employer. You do not need to see a Doctor.
If after 7 days of illness you require a medical certificate, please call the surgery on 01293 583320
You do not need to visit the surgery.
Patients can and should self-certify for the first 7 days as normal if they are unfit to work (see the above form). You do NOT need to contact your GP.
If you remain unwell and unfit to work after 7 days, the current advice is to visit www.111.nhs.uk where there is an online self-assessment tool. You do NOT need to contact your GP for a certificate but you can use this template (COVID-19 Certification of Sickness PDF)
Doctors can only provide certificates for the purpose of illness, not in relating to government advice regarding self-isolation. Employers are responsible for putting in place arrangements for home/remote working where possible. Where it is not, the employee may self-certify and return to work following the relevant absence which their employer may authorise as per government advice.
Where patients do become unwell during or after this time, point 1 and 2 applies. You do NOT need to contact your GP - you can use the attachment from point 2)
There is no NHS requirement to issue certification to schools or colleges to confirm absence. The schools must work with parents and students to ensure absence is appropriately recorded. You do NOT need to contact your GP.