Confidentiality

Your Data, Privacy and The Law – How We Use Your Personal Data

  • This practice handles medical records according to the laws on data protection and confidentiality.
  • We share medical records with health professionals who are involved in providing you with care and treatment. This is on a need to know basis and event by event.
  • Some of your medical data is automatically copied to the shared care summary record.
  • We may share some of your medical data with local out of hours / urgent or emergency care service
  • Data about you is used to manage national screening campaigns such as flu, cervical cytology (smear tests), breast cancer screening and diabetes prevention.
  • Data about you, usually anonymised, is used to manage the NHS and make payments.
  • We share information when the law requires us to do, for instance when we are inspected or reporting certain illnesses or safeguarding vulnerable people.
  • Your data is used to check the quality of care provided by the NHS.
  • We may also share medical records for medical research.
  • We record all telephone calls to the practice, both inbound and outbound. The calls are held on a secure server and only accessed when there is a concern about a call (for example, to investigate a complaint).

For more detailed information, including the lawful basis for processing your data under the General Data Protection Regulations (2018).