Lansbury Road, Broadfield, Crawley, West Sussex, RH11 9JATel: 01293 583320
From the 3rd December 2018 we will only accept prescription requests from you or your carer. Pharmacies will no longer be able to do this for you.
What do you need to do?
1. Order online through our website (after registration)
2. Visit the practice and order in person
3. Post your repeat prescription request to us.
Ordering your repeat prescriptions is easy. You can let us know which items you need by handing in the retained part of your last prescription marking the items you need – this is the easiest option for you and us!
If you do not have this slip of paper we can accept a written note delivered to the surgery either by hand, post or by fax.
We also offer the facility to order repeat prescriptions online via the link at the top of this page. Please note you will need to obtain login details before you can use this service and also be required to show photo ID.
Please note that we do not take requests over the phone unless you are over 75 years old, housebound or disabled.
To help you further we can arrange for the completed repeat prescription to be delivered direct to your nominated pharmacy so you can collect your medicine(s) quickly. We have arrangements for this service with the following pharmacies:
One last note to be aware of is that if you request medication that is not prescribed to you on a regular basis the doctor may request to see you before issuing a prescriptions – we will contact you if this is the case.
Patients on repeat medication will be asked to see or have a telephone review with a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. ase ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Patients are now able to have their prescriptions sent electronically to a pharmacy of their choice. This means that there will be no need for a paper prescription and for repeat medication you will be able to request the medication directly from some of the local pharmacies.
For more information or to nominate a pharmacy, please ask reception.
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